TCFP Fire Officer IV Practice Exam

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Empowering employees is most likely to increase which employee attribute?

NFPA 1403

EAP for drug problem

Job interest

Empowering employees raises intrinsic motivation by giving them autonomy, authority, and ownership over how they do their work. When people feel empowered, they see that their ideas matter, take ownership of tasks, and become more curious about the outcomes. This combination naturally increases their interest in the job itself.

The other items describe a standard, a support program, and a specific communication behavior, none of which are attributes that empowerment directly enhances. A standard governs procedures, the support program helps address personal issues, and maintaining eye contact is a skill. So the attribute most likely to increase with empowerment is job interest.

Maintain eye contact

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