Setting goals/objectives and determining the direction the organization will take is known as which management function?

• A. Organizing
• B. Planning
• C. Leading
• D. Controlling

Answer: (B)

Setting goals and determining the direction the organization will take is planning. Planning involves identifying objectives, choosing strategies, and outlining the steps, resources, and timelines needed to reach future outcomes. It provides the road map that guides decisions and coordinates efforts across the organization. Organizing focuses on structuring people and resources to carry out the plan, leading is about directing and motivating people, and controlling involves measuring performance and making adjustments. Because planning directly deals with goals and future direction, it best fits this function.